Proactive Call Scheduler for SaaS Training

SD Solutions; Argentina; Presencial; ARS 47.191.375 - 76.685.985; Jornada completa

Descripción de la vacante

SD Solutions is seeking a Call Scheduler for WorkforceTech Client #1 to engage proactively with existing paying customers and help them maximize the Connecteam platform. You will make outbound follow-up calls, offer free training sessions, and guide customers in using the system effectively for daily operations.

Responsibilities include keeping daily reports, coordinating with Customer Success, and ensuring smooth handoffs and escalations.

Formación

• Spotless/fluent English required; excellent spoken English mandatory.
• High volume of outbound calls daily.
• Confident, positive and customer-oriented communication.
• Ability to explain things clearly to non-technical users.
• Highly disciplined and organized.
• Working hours: 9 AM – 6 PM Central Time (CST) — required.

Responsabilidades

• Make outbound follow-up calls (15-minute sessions) to offer free training sessions.
• Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
• Work closely with the Customer Success team for smooth handoffs and escalations
• Working hours: 9 AM – 6 PM Central Time (CST) — required

Conocimientos

Fluent English

High volume outbound calls

Customer-oriented communication

Explain clearly to non-technical users

Organized

Descripción del empleo

SD Solutions is seeking a Call Scheduler for WorkforceTech Client #1 to engage proactively with existing paying customers and help them maximize the Connecteam platform. You will make outbound follow-up calls, offer free training sessions, and guide customers in using the system effectively for daily operations.

Responsibilities include keeping daily reports, coordinating with Customer Success, and ensuring smooth handoffs and escalations.