Payments Onboarding & Implementations Lead

Aumni; Buenos Aires; On-site; ARS 136,310,000 - 227,183,000; Full time

Job summary

J.P. Morgan in Buenos Aires is seeking an Implementation Project Manager in the Payments team to lead end-to-end client onboarding for treasury product implementations. You will be the single point-of-contact for clients, guiding them through every step and ensuring a seamless experience.

Our team thrives on collaboration, problem-solving, and operational excellence. You will translate business requirements into actionable solutions, manage expectations, and drive projects to successful

Qualifications

• Passion for delivering consistent, exceptional client and partner experiences.
• Project management experience.
• Comfort in a fast-paced, dynamic client-facing environment.
• Strong communication, partnership, and influence skills.
• Adherence to policy and procedures; ability to meet or exceed established SLAs.
• Proficiency with collaboration tools (WebEx, Zoom, etc.).
• Willingness to learn and implement new, API-driven technologies.
• Urgency in resolving issues and advancing projects.
• Payments and receivables experience or eagerness to learn.
• MS Office Suite proficiency.
• Ability to assess, prioritize, and manage time effectively.

Responsibilities

• Lead global client onboarding and implementation projects for payments and receivables solutions
• Serve as the project manager and primary point-of-contact for assigned implementations
• Deliver a first-class, end-to-end client experience during complex treasury product implementations
• Manage client and internal partner expectations with consultative advice
• Scope client requests and translate business requirements into detailed specifications
• Document project scope, meeting agendas, minutes, and plans using MS Office tools
• Update workflow tools for status tracking and document repository
• Establish timelines and dependencies to exceed expectations
• Demonstrate creative problem-solving and awareness of risks and client impacts
• Escalate issues as needed to remove obstacles and ensure project success
• Foster teamwork and positive results through collaboration

Skills

Project management

Client onboarding

Communication skills

Collaboration tools

Policy adherence

APIs

Payments experience

MS Office

Time management

Fast-paced environment

Client relations

Tools

WebEx/Zoom

MS Office Suite

Job description

J.P. Morgan in Buenos Aires is seeking an Implementation Project Manager in the Payments team to lead end-to-end client onboarding for treasury product implementations. You will be the single point-of-contact for clients, guiding them through every step and ensuring a seamless experience.

Our team thrives on collaboration, problem-solving, and operational excellence. You will translate business requirements into actionable solutions, manage expectations, and drive projects to successful