Payments - Implementation Project Manager

Aumni; Buenos Aires; On-site; ARS 136,310,000 - 196,892,000; Full time

Job summary

J.P. Morgan is seeking an Implementation Project Manager to lead end-to-end onboarding for treasury product implementations. You will be the single point of contact for clients, guiding them through each step and ensuring a seamless experience in payments and receivables projects.

You will collaborate with cross-functional teams and leverage MS Office tools to document scope, plans, and progress, while meeting tight SLAs and expanding client value across global onboarding initiatives.

Qualifications

• Experience in project delivery for client onboarding.
• Ability to translate business requirements into actionable plans.
• Comfort in fast-paced, client-facing environments.
• Strong communication and stakeholder management.
• Adherence to policies and SLAs in regulated settings.
• Proficiency with collaboration tools (WebEx, Zoom, etc.).
• Willingness to learn API-driven technologies and new platforms.
• Ability to identify and mitigate risks and dependencies.

Responsibilities

• Lead end-to-end client onboarding and implementation projects for payments/receivables.
• Serve as project manager and primary client contact for implementations.
• Deliver a seamless client experience across treasury product implementations.
• Manage client and internal partner expectations with guidance.
• Translate client requests into detailed specifications and plans.
• Document scope, meeting notes, and project plans; update status in workflow tools.
• Establish timelines and dependencies to exceed expectations.
• Escalate obstacles to ensure project success and maintain momentum.
• Foster collaboration and drive results within the team.

Skills

Project management

Client-facing

Communication

Time management

Policy & SLAs

MS Office

Collaboration tools

APIs & tech

Payments & receivables

Tools

MS Office Suite

WebEx

Zoom

Workflow tools

Job description

Join us to shape the future of payments and receivables for clients worldwide. As part of our Client Onboarding Implementations team, you will help deliver solutions that make a difference. You’ll grow your skills, build your brand, and work alongside diverse, proactive colleagues. We value your curiosity, drive, and passion for exceeding client expectations. Together, we create opportunities for career advancement and personal growth.

Job Summary

As an Implementation Project Manager in the Payments team, you will lead end-to-end client onboarding for complex treasury product implementations. You will be the single point-of-contact for clients, guiding them through every step and ensuring a seamless experience. Our team thrives on collaboration, creative problem-solving, and a commitment to operational excellence. You will help translate business requirements into actionable solutions, manage expectations, and drive projects to successful completion.

Job Responsibilities

• Lead global client onboarding and implementation projects for payments and receivables solutions
• Serve as the project manager and primary point-of-contact for assigned implementations
• Deliver a first-class, end-to-end client experience during complex treasury product implementations
• Manage client and internal partner expectations with consultative advice
• Scope client requests and translate business requirements into detailed specifications
• Document project scope, meeting agendas, minutes, and plans using MS Office tools
• Update workflow tools for status tracking and document repository
• Establish timelines and dependencies to exceed expectations
• Demonstrate creative problem-solving and awareness of risks and client impacts
• Escalate issues as needed to remove obstacles and ensure project success
• Foster teamwork and positive results through collaboration

Required Qualifications, Capabilities, and Skills

• Passion for delivering consistent, exceptional client and partner experiences
• Project management experience
• Comfort in a fast-paced, dynamic client-facing environment
• Strong communication, partnership, and influence skills
• Adherence to policy and procedures; ability to meet or exceed established SLAs
• Proficiency with collaboration tools (WebEx, Zoom, etc.)
• Willingness to learn and implement new, API-driven technologies
• Urgency in resolving issues and advancing projects
• Payments and receivables experience or eagerness to learn
• MS Office Suite proficiency
• Ability to assess, prioritize, and manage time effectively

Preferred Qualifications, Capabilities, and Skills

• Project management experience with complex treasury implementations
• Consulting or business analysis experience in ERP, systems integration, or API space
• Experience with workflow tools for project tracking
• Participation in business resource groups or innovation initiatives
• Experience leading teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Lead end to end onboarding of treasury and payment solutions, managing complex projects and client needs for a seamless experience