Global Payments Implementation Lead

JPMorgan Chase & Co.; Buenos Aires; On-site; ARS 136,310,000 - 196,892,000; Full time

Job summary

J.P. Morgan is seeking an Implementation Project Manager for the Payments team to lead end-to-end client onboarding for complex treasury product implementations.

You will be the single point-of-contact guiding clients through the project lifecycle with a focus on collaboration and operational excellence. You will translate business requirements into actionable solutions, manage expectations, and drive projects to successful completion in a fast-paced, client-facing environment.

Qualifications

• Project management experience in client onboarding or implementations.
• Ability to translate business requirements into detailed specifications.
• Proficiency with collaboration tools (WebEx, Zoom, MS Office).

Responsibilities

• Lead global client onboarding and implementation projects for payments and receivables solutions.
• Serve as the project manager and primary point-of-contact for assigned implementations.
• Deliver a first-class, end-to-end client experience during complex treasury product implementations.
• Manage client and internal partner expectations with consultative advice.
• Scope client requests and translate business requirements into detailed specifications.
• Document project scope, meeting agendas, minutes, and plans using MS Office tools.
• Update workflow tools for status tracking and document repository.
• Establish timelines and dependencies to exceed expectations.
• Demonstrate creative problem-solving and awareness of risks and client impacts.
• Escalate issues as needed to remove obstacles and ensure project success.
• Foster teamwork and positive results through collaboration.

Skills

Project management

Client-facing

Strong communication

Time management

SLAs adherence

Collaboration

Influence skills

Problem-solving

Fast-paced environment

API-driven tech

Tools

WebEx

Zoom

MS Office

Job description

J.P. Morgan is seeking an Implementation Project Manager for the Payments team to lead end-to-end client onboarding for complex treasury product implementations.

You will be the single point-of-contact guiding clients through the project lifecycle with a focus on collaboration and operational excellence. You will translate business requirements into actionable solutions, manage expectations, and drive projects to successful completion in a fast-paced, client-facing environment.