Outbound Lead Specialist – Front Office CSR (Hybrid)

OfficeTwo; Municipio de Esquel; Hybride; ARS 23 684 000 - 35 526 000; Plein temps

Résumé du poste

OfficeTwo is seeking a Customer Service Representative to support a growing home services business in a hybrid role in Buenos Aires. You will manage leads, conduct outbound follow-ups, and ensure a smooth customer experience from first contact to job completion.

This full-time position emphasizes strong English communication, high-volume calling, and meticulous organization. You will work with sales and operations, provide timely updates, and assist with estimates and multi-channel client

Qualifications

• Must have strong English communication skills.
• Experience handling inbound and outbound calls.
• Comfort with high-volume outbound calling.
• Strong organizational and follow-up skills.
• Ability to work independently with minimal supervision.

Responsabilités

• Handle incoming calls from new and existing leads and perform outbound follow-ups.
• Manage clients from initial inquiry to project completion with timely internal updates.
• Support sales efforts and assist with virtual estimates when needed.
• Communicate with clients via phone, email, and social channels and track leads.

Connaissances

English fluency

Inbound/outbound calls

High-volume calling

Organization

Independent work

Description du poste

OfficeTwo is seeking a Customer Service Representative to support a growing home services business in a hybrid role in Buenos Aires. You will manage leads, conduct outbound follow-ups, and ensure a smooth customer experience from first contact to job completion.

This full-time position emphasizes strong English communication, high-volume calling, and meticulous organization. You will work with sales and operations, provide timely updates, and assist with estimates and multi-channel client