Sales Development Representative - Spanish Bilingual

Peak Outsourcing; Buenos Aires; On-site; ARS 900,000 - 1,300,000; Full time

Job summary

Peak Outsourcing is seeking a Sales Development Representative in Argentina to be the first point of contact for prospective clients, generating opportunities and guiding leads through the initial stages of the sales cycle.

You will work with Research, B2B Development, and Marketing teams to leverage tools and materials for effective lead conversion and relationship-building. Fluency in English and Spanish is required, along with 1+ year in BPO or telesales.

Qualifications

• High school diploma required; a bachelor’s degree is preferred.
• Minimum of 1 year experience in BPO, telesales, or similar role.
• Proven track record in lead qualification, sales, and relationship-building.
• Demonstrated success in meeting or exceeding sales targets.
• Fluent in English and Spanish.
• Argentina residency required.

Responsibilities

• Proactively make outbound calls, answer inbound inquiries, and convert leads into sales.
• Qualify leads by identifying decision-makers and understanding client needs.
• Maintain and expand a database of potential clients by conducting targeted research.
• Educate prospects on services, respond to inquiries, and document client interactions in CRM.
• Utilize solution-selling techniques to overcome objections and build rapport.
• Support marketing through drip campaigns and email initiatives.
• Collaborate with Business Development on targeting strategies.

Skills

Verbal communication

Organizational skills

Negotiation

Self-motivation

CRM proficiency

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Data analysis tools

Job description

The Sales Development Representative is the first point of contact for potential clients, creating positive first impressions and driving initial engagement with prospective leads. This role is responsible for generating opportunities, fostering client relationships, and guiding potential customers through the early stages of the sales pipeline. You will work closely with Research, Business Development, and Marketing teams, using provided tools and materials to support lead conversion effectively.

Key Responsibilities

• Proactively make outbound calls, answer inbound inquiries, and convert leads into sales
• Qualify leads by identifying decision-makers and understanding client needs
• Maintain and expand a database of potential clients by conducting targeted research
• Educate prospects on services, respond to inquiries, and document client interactions in CRM
• Utilize solution-selling techniques to overcome objections and build rapport
• Support marketing efforts through drip campaigns, mass email initiatives, and customer education
• Collaborate with the Business Development team on strategies for targeting prospective clients
• Ensure accurate, timely record-keeping and account maintenance in CRM
• Foster a positive, collaborative team environment and contribute to periodic training sessions

Skills and Abilities

• Excellent verbal and written communication skills, with the ability to present confidently
• Strong organizational, problem-solving, and multitasking abilities
• Effective negotiation and conflict‑resolution skills
• Self‑motivated with strong interpersonal abilities and a positive outlook
• Proficiency in CRM software, Microsoft Office Suite, and data analysis tools

Qualifications

• High school diploma required; a bachelor’s degree is preferred
• Minimum of 1 year experience in BPO, telesales, or similar role
• Proven track record in lead qualification, sales, and relationship‑building
• Demonstrated success in meeting or exceeding sales targets
• Must be fluent in English and Spanish
• Candidates must be a resident of Argentina