Onsite Enterprise Client Success Leader

Acres Open Roles; Argentina; Presencial; ARS 121.918.000 - 160.017.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, Dental

401k with match

Unlimited PTO

Stock options

Company-wide bonus

Descripción de la vacante

Acres is seeking a Client Success Manager to lead post-sales success for Midmarket and Enterprise accounts within our land intelligence platform. You’ll drive adoption, renewals, and cross-sell opportunities while partnering with Product and Sales to maximize client value.

Ideal candidates have 2+ years in B2B SaaS client success or account management, strong relationship skills, and the ability to present data-driven insights to executives.

Formación

• 2+ years in B2B SaaS client success or account management.
• Experience managing enterprise accounts and focusing on retention and growth.
• Comfort presenting data-driven updates to executive stakeholders.

Responsabilidades

• Own the client journey post-onboarding for Midmarket and Enterprise accounts.
• Build and maintain multi-threaded relationships with key stakeholders.
• Monitor portfolio health and execute action plans to reduce churn.
• Translate client feedback into actionable insights for product roadmap.
• Identify expansion opportunities and collaborate with Sales to close deals.

Conocimientos

Account Management

Relationship Building

Data Analysis

Communication

Product Feedback

Herramientas

Salesforce

HubSpot

Descripción del empleo

Acres is seeking a Client Success Manager to lead post-sales success for Midmarket and Enterprise accounts within our land intelligence platform. You’ll drive adoption, renewals, and cross-sell opportunities while partnering with Product and Sales to maximize client value.

Ideal candidates have 2+ years in B2B SaaS client success or account management, strong relationship skills, and the ability to present data-driven insights to executives.