NOC Engineer: AI-Driven Network Ops & Infra

Fullstack; Quilmes; Remote; ARS 53,807,000 - 92,241,000; Full time

Benefits offered by this job

Continuous learning and career growth

English/Spanish language classes

Mental health support

Specialized benefits program

Inclusive and supportive culture

Job summary

Trinetix is seeking a skilled NOC Engineer to join our operations team in Buenos Aires, Argentina. You will monitor IP and transmission systems, triage incidents, and collaborate with internal and external teams to restore services quickly.

Ideal candidates have 3–5+ years in a NOC, strong TCP/IP/MPLS/BGP knowledge, experience with monitoring tools, and excellent English communication. This role offers international exposure and opportunities for growth.

Qualifications

• 3–5+ years in a Network Operations Center (NOC) or similar environment.
• Strong technical expertise in network troubleshooting across IP and/or transmission platforms.
• Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies.
• CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience.
• Hands‑on experience with network monitoring tools, incident handling, and fault management.
• Experience working with Linux/Windows environments.
• Strong communication skills and ability to collaborate with internal teams and external providers.
• Experience in documenting incidents and maintaining clear technical reporting.
• English proficiency: Upper‑Intermediate (B2) or higher — mandatory.

Responsibilities

• Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber).
• Act on alarms indicating both service‑impacting and potential service‑impacting issues.
• Initiate and perform troubleshooting of faults and outages across relevant platforms.
• Resolve incidents at first line whenever possible, minimizing escalation to second‑level support.
• Take full ownership of incidents and drive them to resolution and restoration.
• Collaborate with third‑party providers during troubleshooting.
• Ensure accurate and timely documentation during and after incident resolution.
• Maintain clear and structured communication with internal and external stakeholders during major incidents.
• Track SLA commitments, follow up on progress, and coordinate resolution across teams.
• Prepare root cause analysis and outage reports.
• Act as a SPOC during planned maintenance and outages.
• Configure and contribute to the development of NOC monitoring tools and processes.
• Collaborate with internal teams to improve troubleshooting and information sharing.

Skills

NOC experience

Network troubleshooting

TCP/IP

MPLS/BGP/QoS

xWDM

CCNP or equivalent

Monitoring tools

Linux/Windows

Communication

Incident reporting

English (B2+)

Tools

NOC monitoring tools

Job description

Trinetix is seeking a skilled NOC Engineer to join our operations team in Buenos Aires, Argentina. You will monitor IP and transmission systems, triage incidents, and collaborate with internal and external teams to restore services quickly.

Ideal candidates have 3–5+ years in a NOC, strong TCP/IP/MPLS/BGP knowledge, experience with monitoring tools, and excellent English communication. This role offers international exposure and opportunities for growth.