Hybrid NOC Engineer (Buenos Aires) – Flexible Hours

Trinetix; Tandil; Hybrid; ARS 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Mental health support

Flexible working hours

Professional training and language (EN

Career growth opportunities

Job summary

Trinetix is seeking a skilled NOC Engineer to monitor and troubleshoot complex network infrastructures, collaborating with Arelion and global stakeholders. The role involves incident ownership, cross-team communication, and contributing to monitoring tool enhancements.

Hybrid role based in Buenos Aires with onsite presence 2 days per week at our Microcentro office, offering continuous learning and professional growth opportunities.

Qualifications

• 3-5+ years of experience in a Network Operations Center (NOC) or similar environment.
• Strong technical expertise in network troubleshooting across IP and/or transmission platforms.
• Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies.
• CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience.
• Hands-on experience with network monitoring tools, incident handling, and fault management.
• Experience working with Linux/Windows environments.
• Strong communication skills and ability to collaborate with internal teams and external providers.
• Experience in documenting incidents and maintaining clear technical reporting.

Responsibilities

• Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber).
• Act on alarms indicating both service-impacting and potential service-impacting issues.
• Initiate and perform troubleshooting of faults and outages across relevant platforms.
• Resolve incidents at first line whenever possible, minimizing escalation to second-level support.
• Take full ownership of incidents and drive them to resolution and restoration.
• Collaborate with third-party providers (hardware vendors, field support, network providers) during troubleshooting.
• Ensure accurate and timely documentation during and after incident resolution.
• Maintain clear and structured communication with internal and external stakeholders during major incidents.
• Track SLA commitments, follow up on progress, and coordinate resolution across teams.
• Prepare root cause analysis and outage reports.
• Act as a SPOC during planned maintenance and outages.
• Configure and contribute to the development of NOC monitoring tools and processes.
• Collaborate with internal teams to improve troubleshooting and information sharing.

Skills

NOC experience

Network troubleshooting

TCP/IP/MPLS/BGP

Linux/Windows

Communication

Tools

Network monitoring tools

Scripting (Python Bash)

Job description

Trinetix is seeking a skilled NOC Engineer to monitor and troubleshoot complex network infrastructures, collaborating with Arelion and global stakeholders. The role involves incident ownership, cross-team communication, and contributing to monitoring tool enhancements.

Hybrid role based in Buenos Aires with onsite presence 2 days per week at our Microcentro office, offering continuous learning and professional growth opportunities.