N1/N1.5 Help Desk Specialist

NTT DATA Europe & Latam

Comisión de Fomento de Perú

On-site

ARS 600,000 - 900,000

Full time

14 days+

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Benefits offered by this job

EPS and Oncology Insurance

Pluxee Food Card

Training and certification programs

Career growth opportunities

Job summary

NTT DATA Europe & Latam is seeking candidates for N1/L1 Support. A technical degree or related bachelor's is required, with 3 years in help/service desk and N1/N1.5 support. Strong OS knowledge (Linux, Windows, OS/400, IBM iSeries) and AWS familiarity help drive end-to-end incident management.

Proficiency in English is expected. Permanent contract from day one and comprehensive benefits included. Join a leading IT consulting company offering large-scale projects for local and international

Qualifications

Technical degree or completed Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields.
3 years of experience in Help Desk, Service Desk, N1/N1.5 technical support.
Experience with operating systems: Linux, Windows, OS/400, and IBM iSeries.
Basic knowledge of Legacy Platforms: platforms (AWS).
Experience in end-to-end incident ticket management.
Intermediate to Advanced English (conversational level).
Permanent contract from day one.

Skills

Help Desk

Service Desk

N1/N1.5 Support

English Proficiency

Linux

Windows

OS/400

IBM iSeries

Education

Technical degree or completed Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields

Tools

AWS

Job description

Proficiency in English is expected. Permanent contract from day one and comprehensive benefits included. Join a leading IT consulting company offering large-scale projects for local and international

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