Help Desk / Support IT

NTT DATA Europe & Latam; Comisión de Fomento de Perú; On-site; ARS 600,000 - 900,000; Full time

Benefits offered by this job

EPS and Oncology Insurance

Pluxee Food Card

Training and certification programs

Career growth opportunities

Job summary

NTT DATA Europe & Latam is seeking candidates for N1/L1 Support. A technical degree or related bachelor's is required, with 3 years in help/service desk and N1/N1.5 support. Strong OS knowledge (Linux, Windows, OS/400, IBM iSeries) and AWS familiarity help drive end-to-end incident management.

Proficiency in English is expected. Permanent contract from day one and comprehensive benefits included. Join a leading IT consulting company offering large-scale projects for local and international

Qualifications

• Technical degree or completed Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields.
• 3 years of experience in Help Desk, Service Desk, N1/N1.5 technical support.
• Experience with operating systems: Linux, Windows, OS/400, and IBM iSeries.
• Basic knowledge of Legacy Platforms: platforms (AWS).
• Experience in end-to-end incident ticket management.
• Intermediate to Advanced English (conversational level).
• Permanent contract from day one.

Skills

Help Desk

Service Desk

N1/N1.5 Support

English Proficiency

Linux

Windows

OS/400

IBM iSeries

Education

Technical degree or completed Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields

Tools

AWS

Job description

In NTT DATA, we are all Digital Lovers. We are united by technology and heart—two ideas that, when combined, give us endless possibilities. Being a Digital Lover means being passionate about the digital world, putting your heart into everything you do, not being afraid to have your head in the clouds, and being able to start every project with butterflies in your stomach.

You are one step away from becoming a Digital Lover! We invite you to explore our N1/L1 SUPPORT opportunity and experience this journey with us.

Requirements:

• Technical degree or completed Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or related fields.
• 3 years of experience in Help Desk, Service Desk, N1/N1.5 technical support.
• Experience with operating systems: Linux, Windows, OS/400, and IBM iSeries.
• Basic knowledge of Legacy Platforms: platforms (AWS).
• Experience in end-to-end incident ticket management.
• Intermediate to Advanced English (conversational level).
• Permanent contract from day one.
• 100% coverage of EPS and Oncology Insurance.
• Pluxee Food Card.
• Training and certification programs.
• Opportunity to work on large-scale projects for local and international clients.
• Excellent career growth opportunities within our leading IT consulting company.