Luxury Front Desk & Guest Services Pro

Silversea; Buenos Aires; Presencial; ARS 1.000.000 - 1.500.000; Jornada completa

Descripción de la vacante

Silversea is seeking an experienced Guest Services professional for the ship's Reception Desk. You will provide exceptional guest services, coordinate guest needs, and ensure the highest level of service is delivered across departments.

The role requires strong administrative skills, basic accounting knowledge, and fluent English, with additional language abilities highly desirable. You will handle guest transactions and support daily operations to ensure guest satisfaction.

Formación

• Preferably 2 years experience in guest-facing roles in guest services/front desk.
• Basic accounting knowledge is required.
• Must be a strong administrator with high integrity.
• Excellent fluent English; additional languages desirable.

Responsabilidades

• Responsible to provide exceptional guest services at the reception desk
• Assist with and coordinate guests needs ensuring high-level service
• Respond to guest requests, inquiries and complaints promptly and professionally
• Maintain communication with the Guest Relations Manager and other departments
• Assist guests with financial transactions and balance cash handling with the Financial Officer
• Manage daily Reception Desk duties: RSVP invites, mailing, rentals, reservations, wake-up calls

Conocimientos

Guest facing

Front Desk

Accounting

Administration

English fluency

Multilingual

Descripción del empleo

Silversea is seeking an experienced Guest Services professional for the ship's Reception Desk. You will provide exceptional guest services, coordinate guest needs, and ensure the highest level of service is delivered across departments.

The role requires strong administrative skills, basic accounting knowledge, and fluent English, with additional language abilities highly desirable. You will handle guest transactions and support daily operations to ensure guest satisfaction.