LATAM Regional Customer Success Leader

YouScan; Buenos Aires; Presencial; ARS 138 361 000 - 199 855 000; Tempo integral

Resumo da oferta

Mastercard is expanding its Services Customer Success team. We are seeking a Regional Customer Success Manager to drive engagement, growth, and readiness across regional customers, focusing on value realization and long-term partnerships with Mastercard Network Products.

The role requires deep customer insights, cross‑functional collaboration, and the ability to translate complex technical capabilities into clear, customer‑centric solutions.

Qualificações

• Fluent in English and Spanish, with strong communication skills.
• Experience in customer success, account management, or related roles.
• Knowledge of payments technology, cybersecurity, or risk management is a plus.

Responsabilidades

• Support regional customer success goals and strategic priorities.
• Engage customers to maximize value and retention of Mastercard network products.
• Translate customer feedback into product and process improvements.

Conhecimentos

English

Spanish

Descrição da oferta de emprego

Mastercard is expanding its Services Customer Success team. We are seeking a Regional Customer Success Manager to drive engagement, growth, and readiness across regional customers, focusing on value realization and long-term partnerships with Mastercard Network Products.

The role requires deep customer insights, cross‑functional collaboration, and the ability to translate complex technical capabilities into clear, customer‑centric solutions.