Gerente Regional de Éxito del Cliente

El Hinojo; Buenos Aires; Presencial; ARS 181.094.000 - 271.641.000; Jornada completa

Descripción de la vacante

Mastercard's Services Customer Success team is expanding to ensure regional customers achieve positive outcomes by maximizing value from network products and services.

As Regional Customer Success Manager, you will work with cross-functional teams to drive engagement, growth, and readiness, translating complex capabilities into clear solutions and building long-term partnerships across the region.

Formación

• Experience leveraging data analytics to inform customer success strategies.
• Knowledge of payments technology or cybersecurity is a plus.
• Strong ability to translate complex technical concepts for non-technical customers.

Responsabilidades

• Drive customer engagement and ensure adoption of Mastercard network products.
• Identify opportunities to grow business and expand value with customers.
• Collaborate with cross-functional teams to deliver value and improve products.
• Translate customer feedback into actionable product and process improvements.

Conocimientos

Data analytics

Cybersecurity awareness

Stakeholder management

Bilingual English/Spanish

Payment industry knowledge

Herramientas

BI tools

CRM systems

Descripción del empleo

Mastercard's Services Customer Success team is expanding to ensure regional customers achieve positive outcomes by maximizing value from network products and services.

As Regional Customer Success Manager, you will work with cross-functional teams to drive engagement, growth, and readiness, translating complex capabilities into clear solutions and building long-term partnerships across the region.