Regional Customer Success & Growth Manager

Southline Roofing & Exteriors; Buenos Aires; Remote; ARS 138,361,000 - 199,855,000; Full time

Job summary

Mastercard Services is seeking a Regional Customer Success Manager to lead engagement, value realization and risk-aware initiatives for strategic customers in the region. You will work with cross-functional partners to deliver data-driven outcomes, optimize the customer journey, and drive product adoption post-launch.

The role emphasizes translating complex technical capabilities into practical solutions, leveraging insights to expand value, and building long-term customer advocacy across

Qualifications

• Experience applying data analytics to inform strategic decisions.
• Knowledge of payments technology or cybersecurity a plus.
• Ability to translate technical capabilities into customer-ready solutions.
• Experience using data to drive customer success initiatives.
• Proven track record of identifying opportunities for customers.
• Creative thinker with innovative problem solving.
• Enthusiastic team player who works with diverse teams.

Responsibilities

• Drive customer engagement and health during network product launches and post-sale.
• Identify optimization opportunities to create greater customer value.
• Leverage Mastercard Services' offerings to achieve customer goals and realize value propositions.
• Develop training materials and scalable customer-facing playbooks.
• Translate complex capabilities into clear, customer-centric solutions.
• Gather feedback on product gaps and report insights.

Skills

Market insights

Payments technology knowledge

Cybersecurity knowledge

Data analytics

Customer success

Stakeholder management

Cross-functional collaboration

Solution thinking

Job description

Mastercard Services is seeking a Regional Customer Success Manager to lead engagement, value realization and risk-aware initiatives for strategic customers in the region. You will work with cross-functional partners to deliver data-driven outcomes, optimize the customer journey, and drive product adoption post-launch.

The role emphasizes translating complex technical capabilities into practical solutions, leveraging insights to expand value, and building long-term customer advocacy across