IT Operations Analyst — Colombia (Remote)

Sezzle; Argentina; Híbrido; ARS 24.957.881 - 33.277.175; A tiempo parcial

Descripción de la vacante

Sezzle is seeking an IT Operations Analyst in Colombia to manage local device inventory, Google Workspace administration, and MDM implementation while delivering top-level IT support for end users.

You will be the IT Operations point of contact in Colombia, handling device provisioning, security, onboarding, and ongoing support in a fast-paced environment with on-call duties and occasional after-hours work.

Formación

• Must be fluent in English.
• Based in Bogota, Colombia, with hybrid work option.
• 2–6 years of IT operations or similar experience.

Responsabilidades

• Be the main contact for device inventory, deployment, security, and management for Colombia.
• Respond to ITSD tickets in Jira from start to finish.
• Tackle items in the Jira backlog to drive proactive IT Operations.
• Maintain awareness of changes across the stack and IT Security; communicate to engineers.
• Obtain and provision hardware/software; on-call and after-hours work.
• Provide onboarding training for new hires and terminate employee access.
• Contribute to IT audits of access history and software vendor audits.

Conocimientos

English fluency

Claude/LLM tools experience

Cloud productivity suite admin

macOS device management

Windows device management

IT security concepts

Strong communication

Herramientas

Jira

MDM

Google Workspace administration

Enterprise endpoint security tools

Descripción del empleo

Sezzle is seeking an IT Operations Analyst in Colombia to manage local device inventory, Google Workspace administration, and MDM implementation while delivering top-level IT support for end users.

You will be the IT Operations point of contact in Colombia, handling device provisioning, security, onboarding, and ongoing support in a fast-paced environment with on-call duties and occasional after-hours work.