Hybrid Global Live Ops & Support Specialist

Fever; Tandil; Hybrid; ARS 46,120,000 - 61,494,000; Full time

Benefits offered by this job

OSDE 410 medical insurance

Gympass

Flexible schedule

Home office friendly

Job summary

Fever in Buenos Aires is hiring a Support Agent–SSI USA to join our hybrid US-region operations. This role drives admin and operational tasks, owning ticketing setup, back-office updates, invoicing support and venue research, with collaboration across US, BA, and remote teams.

The ideal candidate lives in Buenos Aires, speaks fluent English (Spanish a plus), and has hands-on experience in structured operations or admin roles, strong attention to detail, and proficiency with Jira, Airtable,

Qualifications

• Experience in structured operations, support or admin roles.
• Strong attention to detail, process orientation and follow-through.
• Comfort with tools like Jira, Airtable, Slack, Google Workspace.
• Fluent English; Spanish a plus.

Responsibilities

• Internal & Cross-Team Support: Keep internal tools (Jira, Slack, Airtable) updated and organized; Coordinate with Producers and Project Managers on day-to-day needs; Assist in maintaining visibility across tasks, deadlines and project progress.
• Operational & Administrative Support: Assist with ticketing page setup and sales launch; create and validate experiences in internal tools; Perform back office updates and ensure information is accurate and consistent; Support invoicing processes and coordinate with the Finance team; Proactively help with venue research and initial outreach; Contribute to budget tracking and cost allocation; Prepare and manage contracts.
• You’ll work closely with our team spread across US, Buenos Aires and remotely, contributing to the smooth operation of Fever’s most beloved scalable experiences.
• What You Bring: You live in Buenos Aires and are legally eligible to work here; You speak English fluently; Spanish is a plus; Experience in structured operations, support or admin roles; Strong attention to detail, process orientation and follow-through; Comfort with tools like Jira, Airtable, Slack, Google Workspace; A team-first mindset, clear communicator and proactive problem-solver; Ability to juggle tasks and priorities in a fast-paced environment; Bonus: Familiarity with events, production or the music industry.

Skills

Attention to detail

Process orientation

Proactive problem-solver

Team player

Communication

Tools

Jira

Airtable

Slack

Google Workspace

Job description

Fever in Buenos Aires is hiring a Support Agent–SSI USA to join our hybrid US-region operations. This role drives admin and operational tasks, owning ticketing setup, back-office updates, invoicing support and venue research, with collaboration across US, BA, and remote teams.

The ideal candidate lives in Buenos Aires, speaks fluent English (Spanish a plus), and has hands-on experience in structured operations or admin roles, strong attention to detail, and proficiency with Jira, Airtable,