Hybrid Field Technical Consultant (Entry Level)

Hewlett Packard Enterprise; Buenos Aires; Hybrid; ARS 400.000 - 650.000; Vollzeit

Benefits dieser Stelle

Health & Wellbeing

Career Development

Inclusive culture

Zusammenfassung

Hewlett Packard Enterprise in Argentina is seeking an Entry - Field Technical Consultant for a hybrid role, averaging 2 days per week in an HPE office. This role focuses on on-site technical support, installation, and delivery of services for customer environments.

You will work with cross-functional teams to resolve routine incidents, learn about HPE offerings, and develop client relationships while contributing to overall customer success and satisfaction.

Qualifikationen

• Bachelor’s degree in engineering or business required.
• 0-3 years IT/tech experience desired.
• Basic knowledge of HPE products and services.

Aufgaben

• Operate a technology area on-site for a customer group with limited risk/complexity.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Resolve routine in-scope technical incidents independently.
• Work with team to resolve more complex incidents.
• Apply company solutions to meet moderately complex customer needs.
• Participate in Customer Expectation management as part of escalation process.
• Build relationships with management in assigned accounts.
• Set expectations with customers based on defined parameters.

Kenntnisse

Communication skills

Active listening

Problem solving

Technical knowledge

IT environments

Ausbildung

Bachelor’s degree in engineering or business

Jobbeschreibung

Hewlett Packard Enterprise in Argentina is seeking an Entry - Field Technical Consultant for a hybrid role, averaging 2 days per week in an HPE office. This role focuses on on-site technical support, installation, and delivery of services for customer environments.

You will work with cross-functional teams to resolve routine incidents, learn about HPE offerings, and develop client relationships while contributing to overall customer success and satisfaction.