Junior Quality Analyst — Hybrid (2 days in office)

Hewlett Packard Enterprise Development LP; Buenos Aires; Hybrid; ARS 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise is recruiting for a Quality Analyst I in Argentina. The role is designed as hybrid, with a requirement to work on average two days per week from an HPE office.

The job focuses on delivering software services and ensuring customer satisfaction through on-site support and proactive incident management. We welcome candidates with a Bachelor's degree or technical Associate degree and 0–3 years of related experience.

Qualifications

• Bachelor's degree preferred or Associate degree holder (technical field) with 0 - 3 years working experience in related fields desired.

Responsibilities

• Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Resolve routine in-scope technical incidents independently.
• Work with team members to resolve more complex incidents.
• Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility.
• Participate in Customer Expectation management as part of escalation process.
• Build relationship with management in assigned accounts.
• Sets expectations with customers based on defined parameters.

Education

Bachelor's degree preferred

Associate degree (technical field)

Job description

Hewlett Packard Enterprise is recruiting for a Quality Analyst I in Argentina. The role is designed as hybrid, with a requirement to work on average two days per week from an HPE office.

The job focuses on delivering software services and ensuring customer satisfaction through on-site support and proactive incident management. We welcome candidates with a Bachelor's degree or technical Associate degree and 0–3 years of related experience.