HR Concierge & Service Specialist

Pwc; Partido de Quilmes; Híbrido; ARS 3 906 000 - 5 580 000; Tempo integral

Resumo da oferta

SAP seeks an enthusiastic HR support specialist to assist employees via ticketing system, email, chat, and phone. The role emphasizes learning, technology interest, and collaboration within an international team in a hybrid setup (onsite 3 days).20Your motivation to grow in HR and comfort with digital tools will help you deliver high-quality employee experiences.

Strong Spanish/Portuguese/English communication and a customer-facing mindset are essential, with HR experience considered an

Qualificações

• Fluent or strong Spanish and/or Portuguese and English communication.
• Some experience in a customer-facing role.
• Interest in HR, technology, and digital tools.

Responsabilidades

• Answer HR questions via ticketing system, email, chat, and phone.
• Research information and help keep our Knowledge Database up to date by collaborating with internal stakeholders.
• Resolve low-to-medium complexity issues with growing independence.
• Learn and use HR systems, content management, automation tools, AI features, and more.
• Suggest improvements that help simplify and enhance the employee experience.

Conhecimentos

Establishing Trust

Customer Orientation

Effective Communication

Emotional Intelligence

Complex Problem Solving

Agentic AI Day-to-Day Practice

Context Engineering

AI-Assisted Automation & Prototyping

AI Adoption Capability

AI Output Quality Assurance

HR Service Delivery

Content Management

AI Data Analytics

AI Content Curation

Data-Driven Stakeholder Management

Descrição da oferta de emprego

SAP seeks an enthusiastic HR support specialist to assist employees via ticketing system, email, chat, and phone. The role emphasizes learning, technology interest, and collaboration within an international team in a hybrid setup (onsite 3 days).20Your motivation to grow in HR and comfort with digital tools will help you deliver high-quality employee experiences.

Strong Spanish/Portuguese/English communication and a customer-facing mindset are essential, with HR experience considered an