GTM & Outbound Strategy Customer Success Lead

Reelu; Argentina; On-site; ARS 900,000 - 1,300,000; Full time

Job summary

Reelu is seeking a Customer Success Manager in Argentina to lead GTM and outbound strategy, focusing on onboarding, adoption, and ongoing customer success. You will translate customer goals into practical campaigns and coordinate with Sales, RevOps, Product, and R&D to deliver aligned solutions.

The ideal candidate brings 2+ years in B2B customer-facing roles, deep knowledge of outbound strategies and revenue workflows, and excellent English communication to drive account growth and renewals.

Qualifications

• 2+ years of experience in B2B GTM, Customer Success, Sales Engineering, RevOps, Business Development, or account management.
• Strong understanding of B2B outbound, account-based selling, and revenue workflows.
• Excellent written and spoken English.

Responsibilities

• Own customer onboarding, adoption, and ongoing success.
• Develop understanding of customers' products, markets, ICPs, and growth goals.
• Build outbound strategies and campaigns aligned with customer objectives.
• Identify target accounts, stakeholders, intent signals, triggers, and messaging opportunities.
• Advise customers on outbound strategy, targeting, personalization, and campaign execution.
• Analyze campaign performance, product usage, and account health to identify opportunities and risks.
• Lead customer enablement sessions, strategic reviews, and Q&A.
• Troubleshoot campaign and workflow challenges and coordinate with Product and R&D.
• Translate customer feedback into actionable insights for Product and R&D.
• Collaborate with Sales and RevOps on handovers, expansions, and renewals.

Job description

Reelu is seeking a Customer Success Manager in Argentina to lead GTM and outbound strategy, focusing on onboarding, adoption, and ongoing customer success. You will translate customer goals into practical campaigns and coordinate with Sales, RevOps, Product, and R&D to deliver aligned solutions.

The ideal candidate brings 2+ years in B2B customer-facing roles, deep knowledge of outbound strategies and revenue workflows, and excellent English communication to drive account growth and renewals.