GTM Operations Leader for Two-Sided Marketplace

Curacity; Ciudad Autónoma de Buenos Aires; On-site; ARS 6,000,000 - 9,000,000; Full time

Job summary

Curacity is hiring its first Director of GTM Operations to command and control go-to-market across hotels and cruise brands, and the publishers and creators we partner with. You will own end-to-end GTM processes, CRM architecture, and reporting, while rebuilding the CRM in partnership with Finance and Product.

You will mentor a small team and drive alignment across Sales, Marketing, CS, Partnerships and Delivery.

Qualifications

• 8+ years in RevOps, GTM ops or similar, with at least 3 years leading the function.
• Built GTM operating system from scratch: processes, CRM architecture, reporting and governance.
• Led at least one end-to-end CRM implementation or migration.
• Experience designing comp plans and running a deal desk or deal approval process.
• Strong analytical skills with funnel metrics and forecasting.
• Able to influence senior leaders without direct authority.
• Mentored and developed junior team members.
• Fluent English; experience with US-based teams.

Responsibilities

• Own the end-to-end GTM operations across hotels/cruise brands and publishers/creators.
• Lead CRM rebuild alongside Finance's migration of the accounting system.
• Partner with Head of Product to move operational logic from CRM to product.
• Provide leadership to GTM ops specialists in Sales, CS and Network Ops.
• Define processes, systems, rules and reporting for Sales, Marketing, CS, Partnerships and Partner Delivery.

Skills

RevOps leadership

CRM architecture & governance

CRM implementation

Deal desk / deal approval

Funnel metrics & forecasting

Influence leadership

Mentoring junior team

English fluency with US-based teams

Tools

CRM systems (HubSpot)

Job description

Curacity is hiring its first Director of GTM Operations to command and control go-to-market across hotels and cruise brands, and the publishers and creators we partner with. You will own end-to-end GTM processes, CRM architecture, and reporting, while rebuilding the CRM in partnership with Finance and Product.

You will mentor a small team and drive alignment across Sales, Marketing, CS, Partnerships and Delivery.