Growth-Focused Client Success Manager — E-commerce

Proppel Inc.; Argentina; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Proppel Inc. is seeking a Client Success Manager to bridge clients and internal teams at a full-service e-commerce performance marketing agency.

You’ll be the main point of contact who understands each client's business and ensures the team delivers on every promise. In this role you’ll run client calls, manage expectations with confidence, and stay close to what’s happening in each client's business to identify what truly moves the needle.

Formación

• Experience in a marketing or performance agency
• Excellent written and spoken English
• Commercial mindset focused on results
• Strong organization and proactive account management
• Ability to hold people accountable while maintaining positive relationships

Responsabilidades

• Act as the main point of contact for your clients and own the day-to-day relationship.
• Run regular client calls, manage expectations with confidence, and keep clients informed and excited about the work.
• Stay close to what's happening in each client's business so you know what will actually move the needle.
• Translate client feedback and priorities into clear actions for the internal team.
• Partner with the Project Manager to ensure the team delivers on deadlines, deliverables, and quality.
• Spot gaps, opportunities, and risks early to prevent problems.

Conocimientos

Client relationship management

English proficiency

Communication

Accountability

Project coordination

Descripción del empleo

Proppel Inc. is seeking a Client Success Manager to bridge clients and internal teams at a full-service e-commerce performance marketing agency.

You’ll be the main point of contact who understands each client's business and ensures the team delivers on every promise. In this role you’ll run client calls, manage expectations with confidence, and stay close to what’s happening in each client's business to identify what truly moves the needle.