Global Talent Operations Leader (Remote)

withtrolley; Buenos Aires; Hybrid; ARS 86,234,000 - 103,480,000; Full time

Job summary

Trolley is seeking a senior leader to own the global talent operations for a major client program. You will manage budgets, team, systems, and service delivery, replacing agency placements with a controlled, end-to-end operation.

You will oversee payroll, contracts, onboarding, and weekly reporting while maintaining a healthy margin and clear SLAs. You will work cross-functionally with finance, legal, and operations, reporting to the CEO and coordinating with client leaders.

Qualifications

• Experience running a business or function end to end with a P&L and a team.
• Controller-level finance skills: ledger, payroll, payables, receivables, cash flow, forecasting, monthly close.
• Knowledge of global hiring; contractor vs employee classifications; local labor law; contract writing.
• Ability to communicate in fluent Spanish and English; write concise updates with dates and owners.
• Advanced English written and spoken; experience with AI in daily workflows.

Responsibilities

• Own the unit's P&L, budget, forecast and cash view with monthly budget-versus-actual reporting.
• Deliver a hiring plan and calendar; about thirty hires over six to seven months.
• Oversee payroll, contractor payments, invoicing and collections; ensure audit-ready records.
• Manage core team and recruiter pool; set performance standards and weekly reviews.
• Ensure selection quality with screening, assessments, and top-five shortlist for client approval.
• Handle contractor agreements, statements of work, background checks and work authorization.
• Oversee onboarding/offboarding, access, agencies, vendors and recruiting tech; leverage AI to lower spend.
• Provide weekly, monthly and quarterly reports; document procedures and playbooks for scale.

Skills

P&L ownership

Budget forecasting

Cash flow

Financial reporting

Global hiring

Excel level 2

Contractor payroll

AI tools usage

Tools

Excel

Payroll systems

Job description

Trolley is seeking a senior leader to own the global talent operations for a major client program. You will manage budgets, team, systems, and service delivery, replacing agency placements with a controlled, end-to-end operation.

You will oversee payroll, contracts, onboarding, and weekly reporting while maintaining a healthy margin and clear SLAs. You will work cross-functionally with finance, legal, and operations, reporting to the CEO and coordinating with client leaders.