Remote Operations Lead for Major Sports Client

Storyteller; Argentina; Remote; ARS 109,048,000 - 133,281,000; Full time

Job summary

Storyteller is seeking an operational generalist to lead a large, high-volume client relationship in sports. You will supervise a multidisciplinary team, align work with US Eastern Time, and drive delivery across content, design, analytics, and product coordination.

This is a fully remote, contractor-level full-time position with a focus on speed, quality, and performance. You will own prioritization, plan clarity, and outcomes, guiding specialists while maintaining an end-to-end view of

Qualifications

• Experience leading delivery operations for high-volume projects.
• Strong people leadership and team management skills.
• Ability to align work with US Eastern Time and client priorities.

Responsibilities

• Lead and develop the multidisciplinary team delivering work for the account.
• Maintain one clear operating picture across priorities, owners, deadlines, dependencies, risks and decisions.
• Set the team's workload and standards, inspect delivery and intervene early when quality, pace or performance slips.
• Run a high volume of work across content, publishing, design, analytics, client projects, releases, integrations and AI-enabled services.
• Turn unclear requests into a practical plan: the outcome, scope, owner, next action, dependency, deadline and decision required.
• Use operating, audience and delivery data to diagnose problems and make decisions, not simply report activity.
• Work closely with design, content, product, engineering, support and client leaders without replacing their specialist judgement.
• Help functional leaders manage priorities and handoffs, provide operational cover when they are unavailable and prevent one account from consuming all of their capacity.
• Lead large, ambiguous operational projects, including audits and migrations, while keeping live delivery moving.
• Improve the operating system itself through simplification, automation and better review rhythms.
• Recognize when growth requires clearer ownership or new hires; define needs and enable capability.

Tools

Airtable

Linear

Job description

Storyteller is seeking an operational generalist to lead a large, high-volume client relationship in sports. You will supervise a multidisciplinary team, align work with US Eastern Time, and drive delivery across content, design, analytics, and product coordination.

This is a fully remote, contractor-level full-time position with a focus on speed, quality, and performance. You will own prioritization, plan clarity, and outcomes, guiding specialists while maintaining an end-to-end view of