Global Renewal Services Quoting Analyst

Ciena; Buenos Aires; Presencial; ARS 1.000.000 - 1.700.000; Jornada completa

Descripción de la vacante

Ciena in Buenos Aires is seeking an Analyst, Renewal Services Quoting to drive accurate, data-driven maintenance and renewal quotations. You will collaborate with global teams to deliver high-quality proposals and identify revenue opportunities.

The role emphasizes cross-functional teamwork, meticulous documentation, and adherence to commercial guidelines while contributing to customer satisfaction and revenue growth.

Formación

• Bachelor's degree in engineering, business, finance, or related field.
• 5+ years in services quoting or related role.
• Data analysis to develop accurate quotations.
• Attention to documentation quality in quotation development.
• Verbal and written communication across functions.
• Collaboration with stakeholders across multiple functions and levels.
• Organizational and prioritization skills in deadline-driven environments.

Responsabilidades

• Collaborate with geographically diverse teams to deliver service quotations within defined timelines.
• Analyze customer installed base data, service support metrics, and account inputs to develop quote packages aligned with guidelines.
• Identify up-sell opportunities and present service options addressing customer requirements.
• Create and manage maintenance proposal collateral and maintain accurate documentation repositories.
• Evaluate current quoting tools and processes and drive continuous improvement initiatives.
• Identify customer inventory true-up opportunities that enhance maintenance revenue.
• Ensure services quotations align with Opportunity Management Process guidelines.

Conocimientos

Data analysis

Documentation quality

Cross-functional collaboration

Communication skills

Prioritization

Educación

Bachelor's degree

Descripción del empleo

Ciena in Buenos Aires is seeking an Analyst, Renewal Services Quoting to drive accurate, data-driven maintenance and renewal quotations. You will collaborate with global teams to deliver high-quality proposals and identify revenue opportunities.

The role emphasizes cross-functional teamwork, meticulous documentation, and adherence to commercial guidelines while contributing to customer satisfaction and revenue growth.