Global Renewal Services Quoting Analyst

Ciena Corporation; Buenos Aires; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Ciena is seeking an Analyst, Renewal Services Quoting to drive accurate, data-driven maintenance and renewal quotations. You will collaborate across global teams to identify opportunities, improve quoting processes, and ensure proposals meet guidelines.

The role emphasizes documentation quality, data accuracy, and strong communication across functions to support customer satisfaction and revenue growth.

Formación

• Bachelor's degree in engineering, business, finance, or related field.
• 5+ years in services quoting or related role.
• Data analysis to develop accurate quotations.
• Strong documentation quality and data accuracy.
• Excellent verbal and written communication.
• Collaborate with stakeholders across functions.
• Strong organizational and prioritization skills.

Responsabilidades

• Collaborate with global teams to deliver service quotations within defined timelines.
• Analyze installed base data and metrics to develop quote packages per guidelines.
• Identify up-sell opportunities and present service options for customer needs.
• Create and manage maintenance proposal collateral and documentation repositories.
• Evaluate quoting tools and drive process improvements with cross-functional teams.
• Identify inventory true-up opportunities to enhance maintenance revenue.

Conocimientos

Data analysis

Documentation quality

Communication

Prioritization

Cross-functional collaboration

Educación

Bachelor's degree in engineering, business, finance, or related field

Descripción del empleo

Ciena is seeking an Analyst, Renewal Services Quoting to drive accurate, data-driven maintenance and renewal quotations. You will collaborate across global teams to identify opportunities, improve quoting processes, and ensure proposals meet guidelines.

The role emphasizes documentation quality, data accuracy, and strong communication across functions to support customer satisfaction and revenue growth.