Global Client Enablement Specialist

Fairygodboss; Buenos Aires; Presencial; ARS 104.209.000 - 163.756.000; Jornada completa

Descripción de la vacante

J.P. Morgan is seeking a seasoned client enablement professional for the Americas. A Buenos Aires based team collaborates with the New York headquarters and LatAm branches to deliver high-quality support and digitized service delivery.

You will manage email responses, ensure reconciliation accuracy, and drive process improvements while maintaining strong relationships with partners and clients. English fluency and analytical skills are required.

Formación

• Bachelor's degree in Accounting, Economics or Business Administration or related.
• Minimum of 5 years in back office/financial industry in a client-facing role / multinational company.
• Strong MS Office skills, especially advanced Excel.

Responsabilidades

• Oversee client enablement for the Americas; team in Buenos Aires supports NY HQ and LatAm.
• Manage shared inbox to acknowledge and respond to client emails.
• Ensure accuracy in performing reconciliations.
• Research queries on trade issues or requests from partners, clients or Tech.
• Establish and maintain relationships with business partners and clients.
• Participate in process improvements and automation initiatives.
• Generate reports and perform data analysis.
• Support multiple projects and new platform/product rollouts.
• Collaborate with Technology, Product and Business to improve client experience via digitization.

Conocimientos

Strong communication

Fluent English

Attention to detail

Analytical skills

Time management

Problem solving

Teamwork

Client focus

Process improvements

Project management

Educación

Bachelor's degree in Accounting / Economics / Business Administration or related

Herramientas

MS Office (Advanced Excel)

Descripción del empleo

J.P. Morgan is seeking a seasoned client enablement professional for the Americas. A Buenos Aires based team collaborates with the New York headquarters and LatAm branches to deliver high-quality support and digitized service delivery.

You will manage email responses, ensure reconciliation accuracy, and drive process improvements while maintaining strong relationships with partners and clients. English fluency and analytical skills are required.