LATAM Payments Operations Analyst – Regional Impact

Fairygodboss; Buenos Aires; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

J.P. Morgan is seeking a Payments Operations professional to support LATAM branches from the Buenos Aires Corporate Center. You will ensure smooth daily operations, resolve issues, and meet SLAs across multiple countries.

The role requires a strong attention to detail, fluency in Spanish and advanced English, and solid MS Office skills. Collaboration with Product, Implementation, Customer Service and Sales is essential.

Formación

• Advanced student or graduate in Business, Administration, Information Systems, or related fields.
• 2+ years' experience in payments operations or related functions.
• Fluent Spanish and advanced English.
• Strong attention to detail, organization, and ability to prioritize under pressure.
• Proficient in MS Office and operational data handling.

Responsabilidades

• Execute end-to-end daily payment routines, meeting SLAs.
• Manage reference data: account setup, closure, maintenance; block/unblock accounts.
• Monitor and reconcile payments and balances; troubleshoot and escalate.
• Produce and analyze periodic metrics and reports to surface performance and opportunities.
• Keep SOPs updated; map "as-is" processes.
• Partner with Product, Implementation, Customer Service, Sales and other Operations on client requests.
• Propose process improvements focused on efficiency, control, and client experience.

Conocimientos

Fluent Spanish

Advanced English

Educación

Business/Administration/IS degree

Herramientas

MS Excel

Operational data handling

Descripción del empleo

J.P. Morgan is seeking a Payments Operations professional to support LATAM branches from the Buenos Aires Corporate Center. You will ensure smooth daily operations, resolve issues, and meet SLAs across multiple countries.

The role requires a strong attention to detail, fluency in Spanish and advanced English, and solid MS Office skills. Collaboration with Product, Implementation, Customer Service and Sales is essential.