FX e-Trading MO Associate: Client Enablement & Trade Support

Next Frontier Capital; Buenos Aires; Presencial; ARS 89.322.000 - 148.869.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous vacation

Family network

Lactation room

Paid daycare

Medical coverage

Employee assistance program

Descripción de la vacante

J.P. Morgan in Buenos Aires seeks a skilled client enablement professional to support the Americas region, working with a team based in Buenos Aires and providing backing to New York HQ and LatAm branches.

You will manage email inquiries, ensure accurate reconciliations, and collaborate with Business Partners, Clients, and Tech on requests. The role emphasizes client relationship building, process improvements, and cross-functional project work.

Formación

• Bachelor’s degree in Accounting/ Economy/ Business Administration or related.
• Minimum of 5 years of work experience, preferably in back office/financial industry in a client interfacing role (internal & external) / Multinational Companies / Shared Service Centers.
• Good working knowledge of all MS Office applications. Especially Advanced Excel.

Responsabilidades

• Client enablement process for America’s region. Team based in Buenos Aires that provides support to New York headquarter and Latam branches.
• Work with shared inbox to ensure all client emails are acknowledged and responded.
• Ensuring accuracy on performing reconciliations.
• Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client/Tech.
• Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.
• Taking active participation in process improvements and automation.
• Report generation & analysis.
• Work on numerous projects and new platform and product roll-outs.
• Partner with Technology, Product and Business to improve overall client experience through system digitization and improved service delivery model.

Conocimientos

Strong communication

Fluent English

Time management

Analytical skills

Problem solving

Customer care

Team player

Process improvements

Project management

Detail oriented

Educación

Bachelor’s degree in Accounting/ Economy/ Business Administration or related

Herramientas

MS Office (Advanced Excel)

Descripción del empleo

J.P. Morgan in Buenos Aires seeks a skilled client enablement professional to support the Americas region, working with a team based in Buenos Aires and providing backing to New York HQ and LatAm branches.

You will manage email inquiries, ensure accurate reconciliations, and collaborate with Business Partners, Clients, and Tech on requests. The role emphasizes client relationship building, process improvements, and cross-functional project work.