German-English Remote Customer Experience Specialist

TalentPop; Buenos Aires; Hybrid; ARS 1,200,000 - 1,800,000; Full time

Job summary

Medtronic Argentina is seeking a Senior Customer Experience (CX) Specialist to analyze and improve the customer journey, identifying pain points and implementing initiatives that elevate satisfaction and loyalty. This role offers a flexible work model in Buenos Aires, Argentina.

The CX Specialist will collaborate with cross-functional teams to translate insights into actionable improvements that drive business impact, ensuring a positive end-to-end experience for patients and customers.

Job description

Senior Customer Experience (CX) Specialist Argentina

Hoy

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

El Especialista en Customer Experience (CX) es responsable de analizar y mejorar la experiencia del cliente a lo largo de todo el journey, identificando puntos de dolor y oportunidades de mejora, y apoyando el diseño e implementación de iniciativas que aumenten la satisfacción, lealtad y valor para el negocio. Es un modelo de trabajo flexible en Buenos Aires, Argentina.

Physical Job Requirements

This above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).