Field Ops UX Architect — SaaS Workflow Design (Remote)

Political Asylum Lawyers; Tandil; Remote; ARS 34,493,000 - 68,987,000; Full time

Benefits offered by this job

Remote across LATAM

Weekly USD payments (contractor)

20 days PTO per year

Job summary

Unknown is hiring a UX Analyst (Product Workflows) to own field-to-office processes for a Field Operations SaaS product across LATAM. You will map, analyze, and redesign complex workflows, coordinating with a second designer on visuals and with the Head of Engineering to ensure builds go live efficiently.

You will prototype in Figma, run quick usability checks, and produce annotated specs that guide engineering, with a focus on offline states and reliable retry logic for poor connectivity.

Qualifications

• Experience designing complex, multi-step workflows for B2B or field tools.
• Strong ability to map, simplify, and document flows for engineers to build from.
• Proficient in Figma for mapping, prototyping, and handoff.

Responsibilities

• Map property-management workflows end-to-end from field capture to report.
• Redesign flows to reduce steps and confusion.
• Write annotated specs (states, rules, microcopy) for engineering.

Skills

Workflow design

Figma

AI fluency

Accessibility awareness

Technical documentation

Tools

Figma

Job description

Unknown is hiring a UX Analyst (Product Workflows) to own field-to-office processes for a Field Operations SaaS product across LATAM. You will map, analyze, and redesign complex workflows, coordinating with a second designer on visuals and with the Head of Engineering to ensure builds go live efficiently.

You will prototype in Figma, run quick usability checks, and produce annotated specs that guide engineering, with a focus on offline states and reliable retry logic for poor connectivity.