Expedition Leader/Cruise Director

Crew Life at Sea Ltd.; Ushuaia; Presencial; ARS 68.794.000 - 114.656.000; Jornada completa

Descripción de la vacante

Crew Life at Sea Ltd. is seeking an experienced Expedition Leader to plan and oversee all onboard activities and shore excursions aboard our vessels. You will lead a dedicated activities team and ensure guest safety while delivering engaging destination presentations.

The role requires 3+ years in expedition leadership or cruise directing, fluent English, and strong leadership. A hospitality/ tourism background and First Aid/CPR are advantages.

Formación

• Minimum of 3 years experience as an Expedition Leader or Cruise Director.
• Experience leading activities and excursions (e.g., hiking, snorkeling, cultural tours).
• Fluent in English; additional languages are a plus.
• Bachelor's degree in Hospitality, Tourism, or related field is a plus; First Aid/CPR certification preferred.

Responsabilidades

• Plan, organize, and lead all onboard activities and shore excursions.
• Ensure the safety of all guests during activities and excursions.
• Manage and supervise a team of onboard activity staff.
• Provide informative and engaging presentations and lectures about the destinations and activities.
• Create and maintain a positive and fun atmosphere onboard for guests.
• Handle any guest concerns or complaints in a professional and timely manner.
• Maintain inventory and equipment for all activities and excursions.
• Collaborate with other departments to ensure a smooth and seamless guest experience.
• Adhere to all company policies and procedures, including safety protocols and environmental regulations.
• Continuously seek opportunities to enhance the guest experience and improve operations.

Conocimientos

Expedition Leader

Cruise Director

Leadership

Educación

Bachelor's degree in Hospitality, Tourism, or related field

First Aid/CPR certification

Descripción del empleo

• Plan, organize, and lead all onboard activities and shore excursions
• Ensure the safety of all guests during activities and excursions
• Manage and supervise a team of onboard activity staff
• Provide informative and engaging presentations and lectures about the destinations and activities
• Create and maintain a positive and fun atmosphere onboard for guests
• Handle any guest concerns or complaints in a professional and timely manner
• Maintain inventory and equipment for all activities and excursions
• Collaborate with other departments to ensure a smooth and seamless guest experience
• Adhere to all company policies and procedures, including safety protocols and environmental regulations
• Continuously seek opportunities to enhance the guest experience and improve operations

Requirements:

• Minimum of 3 years experience as an Expedition Leader or Cruise Director
• Knowledge and experience in leading a variety of activities and excursions, such as hiking, snorkeling, and cultural tours
• Excellent communication and leadership skills
• Strong organizational and time management abilities
• Ability to work in a fast-paced and dynamic environment
• Fluent in English, additional languages are a plus
• First Aid and CPR certification preferred
• Bachelor's degree in Hospitality, Tourism, or related field is a plus