Entry-Level Customer Support Specialist

1840 & Company; La Plata; Vor Ort; ARS 16.955.000 - 19.075.000; Vollzeit

Benefits dieser Stelle

Training program

Paid nesting period

Zusammenfassung

1840 & Company is seeking a Customer Service Representative in La Plata, Argentina for a full-time role. The position operates Monday through Friday, 8:00 am to 6:00 pm CST, with classroom training and nesting periods before paid onboarding.

Ideal candidates have at least 6 months in customer service, strong phone etiquette, and solid written communication. Proficiency with CRM tools and order systems is preferred, and independence with time management is essential.

Qualifikationen

• 6+ months experience in customer service; 1 year preferred.
• Excellent telephone etiquette; speak confidently with customers.
• Strong written communication; accurate spelling and grammar.
• Prioritize tasks and manage time across daily/weekly/monthly cycles.
• Ability to work independently and meet deadlines.
• Experience with CRM/order systems is a plus.

Aufgaben

• Handle order entry and resolution with precision and professionalism.
• Respond to inquiries with accurate product and order information; resolve returns/warranty questions.
• Use CST/M3, Shopify, Hubspot, and Connex.ai for CRM and escalation handling.
• Collaborate with internal teams to escalate issues and capture feedback for improvement.
• Manage time effectively; regularly review calendars to prioritize tasks.

Kenntnisse

Attention to Detail

Collaboration

Communication

Time Management

Active Listening

Positive Attitude

Ausbildung

1+ Years Experience

Tools

CST/M3

Shopify

Hubspot

Connex.ai

Jobbeschreibung

1840 & Company is seeking a Customer Service Representative in La Plata, Argentina for a full-time role. The position operates Monday through Friday, 8:00 am to 6:00 pm CST, with classroom training and nesting periods before paid onboarding.

Ideal candidates have at least 6 months in customer service, strong phone etiquette, and solid written communication. Proficiency with CRM tools and order systems is preferred, and independence with time management is essential.