Customer Operations & Master Data Specialist

Gbsgroup

Quilmes

Remote

ARS 900,000 - 1,300,000

Full time

3 days ago

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Job summary

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires to manage customer orders and master data across LATAM South. The role ensures accurate processing, timely delivery and adherence to policies and SLAs, acting as a bridge between Commercial, Supply Chain and Finance to improve data governance and delivery across the region.

The position focuses on reliable customer operations execution and master data management, collaborating with IT, Logistics and

Responsibilities

Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses, tax identification, payment terms and relevant commercial attributes.
Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and global data standards.
Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance.
Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics.
Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication.
Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.