Global Customer Ops & Master Data Specialist

Syngenta Group; Partido de Vicente López; On-site; ARS 36,487,000 - 63,853,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Vacation

Maternity and Paternity Leave

Education Assistance

Job summary

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires to manage customer records and orders across LATAM South. The role bridges Commercial, Supply Chain, Logistics, Finance and IT to ensure accurate data, timely deliveries and SLA compliance.

You will maintain master data in SAP and Salesforce, validate requests, oversee end-to-end order processing, and drive data governance and continuous improvement across the region.

Qualifications

• Advanced student or graduate in Business Administration, Agribusiness, Economics, Information Systems, Supply Chain or a related discipline.
• Experience in customer operations, order management or master data administration.
• Strong attention to detail, analytical judgement and ability to manage multiple requests and changing priorities.
• Clear written and verbal communication in Spanish and English; ability to work effectively across a multicultural, cross-functional environment.
• Customer-first mindset, personal ownership, sound problem solving and confidence to challenge poor-quality inputs constructively.
• Experience with Salesforce or other CRM platforms.
• Experience in master data governance, customer onboarding or order-to-cash processes across multiple countries.
• Lean, Six Sigma, process excellence or project-management training.
• Knowledge of tax, invoicing or customer data requirements in Argentina, Uruguay and Paraguay.

Responsibilities

• Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses, tax identification, payment terms and relevant commercial attributes.
• Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and global data standards.
• Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance.
• Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics.
• Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication.
• Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.

Skills

Salesforce experience

Bilingual Spanish/English

Attention to detail

Analytical thinking

Customer service

Education

Business Administration / Economics

Tools

Salesforce

Job description

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires to manage customer records and orders across LATAM South. The role bridges Commercial, Supply Chain, Logistics, Finance and IT to ensure accurate data, timely deliveries and SLA compliance.

You will maintain master data in SAP and Salesforce, validate requests, oversee end-to-end order processing, and drive data governance and continuous improvement across the region.