Customer Operations & Master Data Specialist

Startups Bpo; Quilmes; Remote; ARS 1,200,000 - 2,000,000; Full time

Job summary

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires to manage customer master data and end-to-end order processing across LATAM South. You will bridge Commercial, Supply Chain, Logistics, Finance and IT to improve data governance and service delivery.

Responsibilities include maintaining records, validating requests, processing orders, coordinating with planning and logistics, and handling escalations to support regional operations.

Responsibilities

• Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses, tax identification, payment terms and relevant commercial attributes.
• Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and global data standards.
• Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance.
• Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics.
• Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication.
• Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.

Job description

Syngenta is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires to manage customer master data and end-to-end order processing across LATAM South. You will bridge Commercial, Supply Chain, Logistics, Finance and IT to improve data governance and service delivery.

Responsibilities include maintaining records, validating requests, processing orders, coordinating with planning and logistics, and handling escalations to support regional operations.