Cloud Operations Lead - L2 Support & Infra

Kore RPO; Buenos Aires; Sur place; ARS 69 181 000 - 99 928 000; Plein temps

Résumé du poste

Kore RPO in Buenos Aires is seeking a Digital Operations L2 Cloud Support Engineer to operate and support digital solutions and cloud infrastructure. The role includes deployments, incident response, troubleshooting, and knowledge management.

The candidate will handle configuration changes, root cause analysis, and collaboration with L3 teams while maintaining service quality and documentation. This is a full-time position in Argentina.

Qualifications

• Bachelor's degree in Information Technology, Engineering or related field.
• Experience deploying and managing applications on Cloud infrastructure.

Responsabilités

• Operate and support the Digital Solutions and underlying Cloud Infrastructure.
• Perform configuration changes and deployment of new versions.
• Respond to incidents and requests escalated by L1 support.
• Update incidents and requests in the ticketing tool.
• Troubleshoot, resolve incidents or identify bugs and issues.
• Perform root cause analysis and drive corrective actions.
• Escalate to L3 as needed and maintain knowledge base.
• Contribute to process documentation and knowledge sharing.

Connaissances

Kafka

SQL

Monitoring

Docker

Kubernetes

AWS

Python

Bash

Postman

English

Formation

Bachelor's degree in IT or Engineering

Outils

Docker

Kubernetes

AWS

PostgreSQL

Grafana

Prometheus

AWS CloudWatch

Description du poste

Kore RPO in Buenos Aires is seeking a Digital Operations L2 Cloud Support Engineer to operate and support digital solutions and cloud infrastructure. The role includes deployments, incident response, troubleshooting, and knowledge management.

The candidate will handle configuration changes, root cause analysis, and collaboration with L3 teams while maintaining service quality and documentation. This is a full-time position in Argentina.