Client-Facing Implementation Specialist (Hybrid)

Avature; Argentina; Hybrid; ARS 1,200,000 - 2,200,000; Full time

Benefits offered by this job

OSDE 360 health coverage

Hybrid work arrangement

3 weeks vacations

4 weeks paternity leave

Paid internet service expenses

Periodic salary reviews

Job summary

Avature is seeking a Client Solutions Specialist for a hybrid role based in Greater Buenos Aires. You will work alongside consultants and project managers, configuring implementations and guiding clients through the process to ensure successful delivery.

The role emphasizes building data models, migrating configurations, running QA, and documenting solutions, with a strong preference for candidates who are quick learners and comfortable using AI tools in daily work.

Qualifications

• Quick and enthusiastic learner.
• Organized and detail oriented.
• Strong analytical and problem-solving skills.
• Experience in roles involving direct interaction with clients or stakeholders will be valued.
• Comfortable using AI tools in day-to-day work and genuinely interested in staying up to date with emerging AI capabilities.

Responsibilities

• Achieve expert-level knowledge of our platform’s functionality and configurability.
• Understand the configuration needs of each specific case.
• Take an active, client-facing role throughout software implementations, ensuring alignment across the whole process.
• Prioritize assignments and develop a clear vision of each assignment’s context.
• Meet with consultants to understand the scope and time frames of each assignment.
• Build data models, workflows, forms, templates, reports, and other digital structures that constitute a configuration.
• Migrate configurations from test environments to production environments.
• Run QA tests to ensure configurations work as expected.
• Create and update documentation relevant to the solution (requirements, configuration workbooks, etc.).
• Manage team assignments from case creation to resolution.
• Collaborate with Technical Services teams.

Skills

Client facing

Analytical thinking

Problem solving

AI tools familiarity

Organized

Job description

Avature is seeking a Client Solutions Specialist for a hybrid role based in Greater Buenos Aires. You will work alongside consultants and project managers, configuring implementations and guiding clients through the process to ensure successful delivery.

The role emphasizes building data models, migrating configurations, running QA, and documenting solutions, with a strong preference for candidates who are quick learners and comfortable using AI tools in daily work.