Client Solutions Engineer — Hybrid

Avature; Buenos Aires; Hybrid; ARS 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible remote work

One day a week in-office (Palermo)

Flexible hours

Periodic salary reviews

Three weeks vacations

Four weeks paternity leave

OSDE 360 health coverage

Professional development days

Paid internet service expenses

Job summary

Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. As a Client Solutions Specialist, you will work closely with consultants and project managers to configure our platform for client implementations and ensure alignment across the entire project lifecycle.

You will develop expert knowledge of Avature’s configuration capabilities, migrate configurations from test to production, run QA checks, and create documentation.

Qualifications

• Quick and enthusiastic learner.
• Organized and detail oriented.
• Strong analytical and problem-solving skills.
• Experience in roles involving direct interaction with clients or stakeholders will be valued.
• Comfortable using AI tools in day-to-day work and staying up to date with emerging AI capabilities.

Responsibilities

• Achieve expert-level knowledge of our platform’s functionality and configurability.
• Understand the configuration needs of each specific case.
• Take an active, client-facing role throughout software implementations, ensuring alignment across the whole process.
• Prioritize assignments and develop a clear vision of each assignment’s context.
• Meet with consultants to understand the scope and time frames of each assignment.
• Build data models, workflows, forms, templates, reports, and other configuration artifacts.
• Migrate configurations from test environments to production environments.
• Run QA tests to ensure configurations work as expected.
• Create and update documentation relevant to the solution (requirements, configuration workbooks, etc.).
• Manage team assignments from case creation to resolution.
• Collaborate with Technical Services teams.

Skills

Client interaction

Analytical thinking

Problem solving

Learning agility

Tools

AI tools

Job description

Avature is a market-leading enterprise SaaS provider for global talent acquisition and talent management. As a Client Solutions Specialist, you will work closely with consultants and project managers to configure our platform for client implementations and ensure alignment across the entire project lifecycle.

You will develop expert knowledge of Avature’s configuration capabilities, migrate configurations from test to production, run QA checks, and create documentation.