Bilingual Remote Appointment Setter - Funeral Preplanning

Mappa; Comisión de Fomento de Perú; Remote; ARS 61,786,000 - 92,678,000; Full time

Job summary

Mappa is seeking an experienced bilingual appointment setter to connect with U.S. leads exploring funeral preplanning. You will respond to inquiries, follow up with prospects, and make targeted outbound calls to arrange qualified appointments, either in-person or via Zoom.

Ideal candidates have strong English and Spanish skills, a professional and empathetic manner, and reliable internet with a quiet workspace. Remote role, US-based prospects, training provided.

Qualifications

• Experience with outbound calling and appointment setting.
• Strong bilingual English/Spanish communication skills.
• Empathetic, professional approach when handling sensitive topics.

Responsibilities

• Respond to new inquiries and follow up with prospects.
• Schedule qualified in-person or virtual appointments.
• Record calls, outcomes, and next steps accurately.
• Provide feedback on lead quality and appointment attendance.

Skills

Outbound calling

Appointment setting

Bilingual English/Spanish

Lead follow-up

Job description

Mappa is seeking an experienced bilingual appointment setter to connect with U.S. leads exploring funeral preplanning. You will respond to inquiries, follow up with prospects, and make targeted outbound calls to arrange qualified appointments, either in-person or via Zoom.

Ideal candidates have strong English and Spanish skills, a professional and empathetic manner, and reliable internet with a quiet workspace. Remote role, US-based prospects, training provided.