Bilingual Legal Admin Assistant – Client & Case Coordination

World-Business-Lenders,-Ll; Buenos Aires; On-site; ARS 21,972,000 - 26,318,000; Full time

Benefits offered by this job

Christmas week off

Public holidays off

Training program

Mentorship

Career growth

Home office stipend

Job summary

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual professional to manage client communications in English and Spanish and to support attorneys and paralegals in case development.

You will coordinate filings, respond to inquiries, and help maintain timelines and client relationships, all while adhering to firm procedures and quality standards. A dynamic, mission-driven environment with professional development opportunities awaits.

Qualifications

• Experience preparing immigration applications is preferred but not required.
• Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum.
• Fluent in Spanish and English.
• Tech-focused, eager to learn new online systems and procedures.
• Outstanding communication and interpersonal skills.
• Empathetic and able to communicate under significant stress.
• Organized, detail-oriented, and able to perform at a high level with minimal supervision.
• Able to keep track of tasks and meet deadlines.

Responsibilities

• Work closely with attorneys, paralegals, and other staff in serving clients.
• Serve as the firm’s main point of contact with clients, supporting attorneys and paralegals in engaging clients throughout the representation.
• Serve as the bridge between clients and the legal team: surface client questions and concerns to attorneys and paralegals, and relay guidance back to clients clearly.
• Return phone calls and reply to emails from clients and potential clients.
• Proactively provide status updates so clients always understand where their case stands and what comes next, rather than only responding when contacted.
• Set and manage clear expectations with clients about timelines, the process, and what will be required of them at each stage.
• Work with clients to ensure they perform tasks designated for them in developing their cases.
• Proactively identify clients who are disengaged, confused, or at risk of missing a step in their case, and intervene before it becomes a problem.
• Coordinate case logistics: scheduling appointments and preparation sessions, sending reminders, and following up to keep clients engaged.
• Proactively manage cases to ensure deadlines are met.
• Maintain tracking systems specifically built to catch clients before they fall through the cracks, not just to track deadlines.
• Compile and submit filings to immigration agencies.
• Perform administrative tasks as assigned.
• Contribute to the development and improvement of company protocols and processes.

Skills

Bilingual English/Spanish

Communication skills

Empathy

Time management

Job description

Political Asylum Lawyers, a Houston-based immigration law firm, seeks a bilingual professional to manage client communications in English and Spanish and to support attorneys and paralegals in case development.

You will coordinate filings, respond to inquiries, and help maintain timelines and client relationships, all while adhering to firm procedures and quality standards. A dynamic, mission-driven environment with professional development opportunities awaits.