Bilingual Lead Project Manager - AI & CCaaS (Remote)

Concentrix; Argentina; Remoto; ARS 92.376.000 - 138.564.000; Tempo pieno

Descrizione del lavoro

Concentrix is seeking a Lead Project Manager with bilingual English proficiency to lead complex technology implementations, including AI and contact center solutions. You will balance technical insight with budget oversight, client engagement, and strategic planning to deliver outcomes within a structured PMO.

The role requires strong experience across PM lifecycles, agile and waterfall methodologies, and proficiency with Microsoft 365 tools.

Competenze

• English proficiency at a high level (C2).
• Experience across PM lifecycle,Waterfall and Agile methods.
• Budgeting, Change Management, Client Engagement, Finance and Communication experience.
• Proficiency with MS Outlook, PowerPoint, Excel, Project/Planner, Office 365, Teams Premium (AI), Copilot; manage cloud contact center operations.

Mansioni

• Oversee complex technology implementation projects within a PMO framework.
• Balance technical understanding with financial management and client interaction.
• Lead multiple concurrent workstreams and ensure on-time, on-budget delivery.
• Adhere to PMO standards and ensure quality of deliverables.

Conoscenze

English proficiency (C2)

PM lifecycle & methodologies (Waterf/6

Budgeting & Finance understanding

Client Engagement & Communication

Microsoft 365 Suite proficiency

Strumenti

Microsoft Outlook

PowerPoint

Excel

Project/Planner

Office 365

Teams Premium (AI features)

Copilot

CCaaS platforms (NiCE CXone, AWS Connect, Genesys Cloud)

Descrizione del lavoro

Concentrix is seeking a Lead Project Manager with bilingual English proficiency to lead complex technology implementations, including AI and contact center solutions. You will balance technical insight with budget oversight, client engagement, and strategic planning to deliver outcomes within a structured PMO.

The role requires strong experience across PM lifecycles, agile and waterfall methodologies, and proficiency with Microsoft 365 tools.