Svitla Systems Inc. is looking for an Associate Campaign Specialist to join the team to create, execute, and measure customer engagement campaigns across the channel portfolio in a full-time position (40 hours per week) in Argentina.
Our client is a US-based provider of a platform for customer engagement, lifecycle marketing, and analytics and data solutions.
This position is for a specialist who is excited about digital marketing, curious about consumer behavior, and eager to continually expand their knowledge of digital platforms and marketing best practices.
The perfect candidate is someone who feels at home working with data, loves exploring campaign concepts and best practices, and is eager to share that knowledge with the customers, a “keyboard warrior” who executes campaigns quickly and accurately.
Requirements
- 2–4 years of experience in campaign operations, lifecycle marketing, or CRM execution.
- Bachelor's degree in Marketing, Communications, Information Systems, or a related field.
- Demonstrated success managing campaigns across multiple digital channels.
- Experience with campaign execution.
- Strong communication and interpersonal skills, including the ability to effectively communicate with both technical and non-technical customers and internal stakeholders
- Collaborative skills and the ability to work in a dynamic and fast-paced environment both within a team and independently.
- Strong project and time management skills to balance multiple customers and projects simultaneously.
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn.
- Strong analytical, problem-solving, and communication skills.
Responsibilities
- Take responsibility for the successful execution of campaign messages and customer journeys.
- Manage the end-to-end campaign process, including briefing, segmentation, a/b testing, and customer approval.
- Build and leverage campaign and channel performance reports in the platform to deliver actionable insights and campaign recommendations to customers.
- Leverage HTML to tailor messages that require modification beyond the currently available functionality of the platform.
- Learn and apply digital marketing best practices across email, SMS, mobile, and web channels.
- Support the wider Campaign Specialist team with campaign testing and Quality Assurance.
- Work with Strategic consultants and Customer Success Teams to increase customer platform adoption and improve time-to-value.
- Provide platform training/ retraining to customers as needed.
- Document and provide user feedback to Product and other internal teams.
- Stay up to date on the feature, channel, and functionality releases for campaign integration and provide strategic recommendations to customers.
We offer
- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Flexibility in workspace, either remote or our welcoming office.
- Bonuses for article writing, public talks, and other activities.
- Free tech webinars and meetups organized by Svitla.
- Regular corporate online activities.
- Awesome team, friendly and supportive community!