Applications Engineer, Practice Solutions (Hybrid)

BM Global Services Buenos Aires; Buenos Aires; Híbrido; ARS 90.492.000 - 135.738.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Private health insurance (family plan)

Discounts on internet services

Gym memberships

Universities discounts

Birthday day off

Descripción de la vacante

BM Global Services Buenos Aires seeks an Applications Engineer, Practice Solutions to support a portfolio of mission-critical applications and help implement and improve innovative legal technology solutions.

The role requires fluent English, experience with platform implementations, API integrations, and strong data analysis, with emphasis on security and SSO in a cloud environment. You will collaborate with Product Managers and cross-functional teams.

Formación

• Fluent spoken and written English (mandatory).
• Experience supporting and troubleshooting technology applications, ideally in a legal or professional services environment.
• Experience with platform implementations, deployments, application support, and data migrations.
• Knowledge of API integrations and collaboration with vendors and technical teams on integration requirements.
• Understanding of application security processes and SSO.

Responsabilidades

• Provide technical and functional support for a portfolio of Practice Solutions applications.
• Take ownership of incidents and problems, ensuring timely resolution.
• Evaluate new platforms from a technical perspective including infrastructure and security.
• Support platform implementations, deployments, upgrades, data migrations, and enhancements.
• Work with APIs and application integrations with vendors and internal teams.
• Collaborate with Product Managers to become a subject matter expert for the applications.

Conocimientos

Fluent English

API integrations

Microsoft 365

SharePoint

OneDrive

Excel

Data analysis

Troubleshooting

Herramientas

SSO

Cloud platforms

Descripción del empleo

BM Global Services Buenos Aires seeks an Applications Engineer, Practice Solutions to support a portfolio of mission-critical applications and help implement and improve innovative legal technology solutions.

The role requires fluent English, experience with platform implementations, API integrations, and strong data analysis, with emphasis on security and SSO in a cloud environment. You will collaborate with Product Managers and cross-functional teams.