AI Operations Lead: Customer Success & Tech Support Remote

Darwin AI; Municipio de Rincón de los Sauces; Hybrid; ARS 900,000 - 1,300,000; Full time

Benefits offered by this job

Language classes

OpenAI premium license

Paid time off

Soft hybrid work

Job summary

Darwin AI’s Operations team seeks a customer-focused candidate who blends service with technology and AI insights. You will onboard new accounts, nurture productive clients, and help them grow using our AI tools. Strong communication and data-driven decisions are essential in a fast-changing environment.

Join a role that combines customer experience with technical support, enabling you to shape AI-driven solutions for diverse clients while collaborating with a dynamic team.

Qualifications

• Proven experience in customer experience roles or technical support.
• Ability to analyze data and make customer-oriented decisions.
• Excellent verbal and written communication skills.

Responsibilities

• Onboard new accounts received by the team.
• Follow up with productive clients to explore new use cases, communicate new functionalities, and aid business growth.
• Provide technical support to clients on the AI built.

Skills

Customer experience

Data analysis

Teamwork

Communication

AI enthusiasm

Tools

Zapier

Job description

Darwin AI’s Operations team seeks a customer-focused candidate who blends service with technology and AI insights. You will onboard new accounts, nurture productive clients, and help them grow using our AI tools. Strong communication and data-driven decisions are essential in a fast-changing environment.

Join a role that combines customer experience with technical support, enabling you to shape AI-driven solutions for diverse clients while collaborating with a dynamic team.