Account Management Operations Specialist

Assurant, Inc.; Buenos Aires; On-site; ARS 45,437,000 - 68,155,000; Full time

Job summary

Assurant, Inc. in Buenos Aires seeks an Associate Account Management to provide advanced administrative and operational support to the Account Management team, coordinating calendars, meetings, agendas, and follow-up to enable client-facing staff to focus on relationship management and growth.

This role handles reporting, data quality, implementation coordination, contract and audit administration, and process improvement, with a focus on accuracy, documentation, and timely delivery across

Qualifications

• High school diploma or equivalent.
• Four years of experience in administrative support, account support, operations, project coordination, customer service, or related function.
• Experience coordinating multiple deadlines and cross-functional stakeholders.
• Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

Responsibilities

• Provide advanced administrative and operational support for assigned accounts and Account Management team members.
• Coordinate calendars, meetings, agendas, materials, notes, action items and follow-up activities.
• Organize business review preparation, including timelines, content requests, document assembly, quality checks, and logistics.
• Maintain account files, contact lists, and operating documents in approved systems.
• Coordinate routine information requests and route questions to the appropriate Account Executive or partner.
• Validate report inputs for completeness and accuracy; maintain current account information in CRM and internal systems.
• Compile performance information and support narratives for internal reviews and client business reviews.
• Coordinate administrative workstreams for client implementations and program changes.
• Maintain project plans, status trackers, and documentation inventories; schedule meetings and monitor actions.
• Coordinate document routing with Legal, Compliance, and other stakeholders; monitor deadlines and escalation paths.

Skills

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Organization

Prioritization

Attention to detail

Written and verbal communication

Education

High school diploma

Job description

Assurant, Inc. in Buenos Aires seeks an Associate Account Management to provide advanced administrative and operational support to the Account Management team, coordinating calendars, meetings, agendas, and follow-up to enable client-facing staff to focus on relationship management and growth.

This role handles reporting, data quality, implementation coordination, contract and audit administration, and process improvement, with a focus on accuracy, documentation, and timely delivery across