Account Management Coordinator & Operations Specialist

assurant; Buenos Aires; On-site; ARS 63,611,000 - 96,932,000; Full time

Job summary

Assurant seeks an Associate Account Management to provide advanced administrative and operational support to the Account Management team. You will coordinate complex account activities, meetings, and documentation to enable client-facing staff to focus on relationship management and growth.

Responsibilities include reporting, data quality, project coordination, and contract/compliance administration, with emphasis on accuracy, timeliness, and process improvement in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• Four years of experience in administrative support, account support, operations, project coordination, customer service, or related function.
• Experience managing multiple deadlines and coordinating with stakeholders.
• Proficient with Outlook, Teams, Word, Excel, and PowerPoint.
• Clear written and verbal communication; detail-oriented in a high-volume environment.
• Able to work with client-facing professionals and cross-functional partners.
• Adaptable to changing priorities and timelines.

Responsibilities

• Provide advanced administrative and operational support for accounts and team members.
• Coordinate calendars, meetings, agendas, notes, and follow-up actions.
• Organize business review preparation, content requests, and logistics.
• Maintain account files, contacts, and operating documents in approved systems.
• Validate report inputs, research discrepancies, and maintain current account information.
• Compile performance data and support narratives for internal reviews and client business reviews.
• Coordinate administrative workstreams for client implementations and program changes.
• Maintain project plans, status trackers, logs, dependencies, and due dates.
• Schedule meetings, document outcomes, monitor actions, and escalate risks.
• Coordinate deliverables across teams to support timely completion.
• Assist with account setup documentation and readiness materials.
• Maintain contract inventories, renewal schedules, and approval records.
• Route documents for internal reviews and audits; monitor deadlines.
• Handle confidential information per company policies and access controls.
• Document workflows and templates; identify and recommend improvements.

Skills

Organization & detail

Communication skills

Multitasking

Deadline management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Assurant seeks an Associate Account Management to provide advanced administrative and operational support to the Account Management team. You will coordinate complex account activities, meetings, and documentation to enable client-facing staff to focus on relationship management and growth.

Responsibilities include reporting, data quality, project coordination, and contract/compliance administration, with emphasis on accuracy, timeliness, and process improvement in a dynamic environment.