169

Office Coordinator jobs in United Arab Emirates

Customer Services Representative

EFS Facilities Services

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago
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Bellman

Minor International

Abu Dhabi
On-site
AED 25,000 - 60,000
30+ days ago

Reformer Pilates Coach

MEFITPRO

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Head of Support - Payment Portal

Caliberly

Dubai
On-site
AED 300,000 - 400,000
30+ days ago

Personal Development - Business Coach Remote Flexible

The Art Of Living Portably

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago
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Franchise Hotel - Front Office Manager

InterContinental Hotels Group

Dubai
On-site
AED 90,000 - 130,000
30+ days ago

Mindset Lifestyle Coach Personal Development Education Remote Flexible

The Art Of Living Portably

Dubai
Hybrid
USD 30,000 - 50,000
30+ days ago

Assistant Guest Relation Manager - Delta Hotels Jumeirah Beach Dubai

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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Franchise Hotel - Bell Attendant

InterContinental Hotels Group

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

B&F Talent Coach (F&B Supervisor) - W Lounge

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Porter -EKAS

Emirates

Dubai
On-site
AED 25,000 - 35,000
30+ days ago

Office Manager, UAE

Archer

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago

B&F Talent Coach - W Lounge

W Dubai-Mina Seyahi

Dubai
On-site
AED 30,000 - 50,000
30+ days ago

Master for Crew Boat (Offshore)

Tormac Marine

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Virtual Customer Service Executive - Emiratized Role

First Abu Dhabi Bank (FAB)

Dubai
On-site
AED 36,000 - 60,000
30+ days ago

Office Administrator | Commodity Trading

Imperium Commodity Search

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Bellman - The Abu Dhabi EDITION

The Abu Dhabi EDITION

Abu Dhabi
On-site
AED 30,000 - 50,000
30+ days ago

Customer Service Executive - UAE

People Perfect

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Customer Service Executive

VerifiedJobs.ae

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Customer Service Executive

Client of Talentmate

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Office Manager to the CEO

Black Pearl Consult

Abu Dhabi
On-site
AED 100,000 - 150,000
30+ days ago

Customer Services Representative

Alnaqeebllc

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

RC RAK Al Wadi Guest Experience Expert preferably female

Marriott Hotels Resorts

Ras Al Khaimah
On-site
AED 120,000 - 200,000
30+ days ago

Bell Attendant

AccorHotel

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

DESIGN DIRECTOR PMC - MASTER PLANNING

Jobs For Humanity

Abu Dhabi
On-site
USD 100,000 - 150,000
30+ days ago

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Customer Services Representative
EFS Facilities Services
Abu Dhabi
On-site
AED 60,000 - 120,000
Full time
30+ days ago

Job summary

A leading facilities management company in Abu Dhabi is seeking a Customer Service Specialist. This role involves managing client interactions, resolving inquiries, and coordinating services effectively. The ideal candidate has 2-5 years of experience in customer service, excellent communication skills, and proficiency in CRM systems. Join us to enhance our client relationships and service delivery in a professional environment.

Qualifications

  • Minimum of 2 to 5 years of experience in a customer service role.
  • Experience in facilities management is a plus.
  • Fluency in English is a must.

Responsibilities

  • Serve as the primary contact for clients, resolving inquiries.
  • Manage customer interactions and maintain accurate CRM records.
  • Coordinate with internal teams for service delivery.
  • Monitor service requests and client concerns.
  • Gather client feedback for service improvement.

Skills

Excellent verbal and written communication skills
Strong interpersonal skills
Proven problem-solving abilities
Attention to detail
Organizational skills

Tools

CRM systems
Microsoft Office Suite
Job description
  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
  • Manage and document customer interactions via phone, email, and in-person meetings, ensuring accurate records in the CRM system.
  • Coordinate with internal teams to facilitate timely service delivery and follow up on client requests.
  • Monitor and track service requests, ensuring all client concerns are addressed within established timelines.
  • Provide detailed information about EFS Facilities Services’ offerings, policies, and procedures to clients.
  • Escalate complex or unresolved issues to the appropriate departments for further investigation and resolution.
  • Gather and relay client feedback to support continuous improvement in service delivery.
  • Assist in preparing regular reports on customer service metrics and trends for management review.
  • Support the onboarding process for new clients, ensuring a seamless transition and positive initial experience.
  • Maintain a high standard of professionalism and confidentiality in all client interactions.
  • Minimum of 2 years and up to 5 years of experience in a customer service or client-facing role, preferably within facilities management or a related industry.
  • Excellent verbal and written communication skills in English; additional language proficiency is an advantage.
  • Strong interpersonal skills with the ability to build rapport and maintain positive relationships with clients.
  • Proven problem-solving abilities and a proactive approach to resolving client issues.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced, office-based environment.
  • Demonstrated attention to detail and accuracy in handling client information and service requests.
  • Proficiency in using CRM systems, Microsoft Office Suite, and other relevant software.
  • Ability to work independently as well as collaboratively within a team.
  • Strong organizational and time management skills.
  • Fluent in English is a MUST.

    • * The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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