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Manager Venue Operations
Job summary
A leading event management venue in the United Arab Emirates is seeking a seasoned manager to oversee event operations. Responsibilities include setting project targets, improving workflow efficiency, and managing logistics for exhibitions. Candidates must have at least 10 years of relevant experience and a university degree. Proficiency in Microsoft Office and Excel is required. The role may require working evenings and weekends, with travel as necessary. This position offers a chance to impact diverse and high-profile events.
Qualifications
- 10+ years in a managerial role, particularly in events or venue operations.
- Experience with large exhibition logistics.
- Ability to work in a fast-paced environment.
Responsibilities
- Set team projects and targets for events.
- Improve departmental efficiency and develop new revenue streams.
- Lead destination management projects within budget.
- Provide technical expertise to planning and operations.
- Liaise with teams and clients to solve challenges.
- Plan venue readiness for events and assess impacts.
- Monitor SLAs and SOPs for new projects.
- Conduct operational risk assessments.
Skills
Education
- Set the team mid and end year projects and targets to achieve
- Improve efficiency of the department and create new initiatives to improve the workflow and have new revenue streams from within the department
- Take the lead on some destination management projects and complete them within budget and timelines
- Provide event technical expertise to the Planning & Operations team
- Liaise with the Panning & Operations team and clients, attend / arrange operational meetings, propose solutions and manage problems and challenges Assess recurrent customers’ challenge reviews and propose solutions
- Provide day-to-day expertise to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position
- Plan Venue readiness for Contractors and Organizers for all events and assess back-to-back tenancy and concourse usage impact and communicate pro-active operational plans
- Ensure SLAs and SOPs are created and monitored where required between departments and process put in place regarding any new projects
- Carry out event operational risk assessment and coordinate with all departments as and when required
- Due to the nature of the work, sometimes require to work weekends, evenings and long hours and at various venues managed by DWTC
- Some client meetings may take place off site or at an alternative venue and Travel may be required
- University Degree or Equivalent Professional Qualification
- At least 10 years of relevant experience in a managerial role in an event or venue operational role. Experience of large exhibition build-up and tear-down logistics
- Ability to manage own time to ensure targets are hit
- Ability to multi-task in a fast-paced work environment
- Ability to identify key revenue sources
- Very good knowledge of event HSE standards
- Demonstrated ability to interact and communicate with the public
- Proficient computer skills including Microsoft Office and Excel
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.